When the unexpected happens: Taylor Steamer & Restoration provides peace of mind - Richland Source
Hiring someone to come into your home or business for a project of any kind demands a certain level of trust. Will they treat my space with the same care and concern as I would? Can they really do all that they’ve promised?
These were some of the questions two local residents were asking themselves recently. Then they called Taylor Steamer and Restoration and found a company who proved that their promises are as black and white as the words on your screen right now.
Jill Haring has been a customer of Taylor Steamer for 3-5 years, using them to clean the carpet at her rental properties before new tenants move in. More recently though, she has come to greatly appreciate the other services Taylor Steamer can provide.
In the spring of 2018, a heavy rain flooded three of Haring’s rental townhomes. The damage in one of the properties was significantly worse than the other two, with flooding in the finished basement coming through the ceiling as well as from underneath the floor. Haring contacted her insurance company, and they were the ones who recommended she get a quote from Taylor Steamer.
Haring Restoration Project
“We called them (Taylor Steamer), and they came in and were able to quote not just the water removal, treatment for mold, and cleaning, but they were able to facilitate all the other contractors like putting up new drywall, doing repairs, putting in the flooring, the whole thing,” said Haring. “It was a real benefit to us to have one contract do the whole job.”
Like Haring, local resident, Dr. Bob Maxwell, has also discovered the various services that Taylor Steamer offers beyond carpet cleaning. This past summer Maxwell and his family took a family vacation, and while gone, the dog-sitter noticed water dripping from the ceiling. Maxwell called a plumber to inspect what may be causing the leak, and it was discovered that the upstairs toilet had actually cracked.
The leak destroyed a portion of the ceiling below the toilet as well as the floor. The plumber told Maxwell that he would need to hire someone for water damage removal. Maxwell instantly knew that he was going to call Taylor Steamer, and that is exactly who the plumber was going to recommend.
Taylor Steamer got to work that day, removing all that the water damaged, and treated the affected areas to prevent mold. Not only did Taylor Steamer work quickly, they also coordinated someone to hang drywall and repair the ceiling damage. They don’t just believe in cleaning up the mess but also restoring what has been damaged.
Maxwell Restoration Project
Maxwell expressed, “They do exceptional service, and you don’t have to have any doubts. You can feel comfortable that they will take care of it, and they will stick with it until it is done.”
When asked about her experience working with Taylor Steamer, Haring praised them for how professional and flexible they were, “When they told me they were going to be there at a certain time, they were. That was especially important to me, given that I had to coordinate their schedules with my tenants as well as myself.”
For those who might be in need of a service that Taylor Steamer offers, Haring has one piece of advice, “I would say that you definitely should get a quote from Taylor Steamer. You can confidently hire them and know that you’ll be happy with their work and if not, they’ll make it right.”
What is the Taylor Steamer benefit? They are there for their customers day-to-day and in emergencies. Their services include carpet and upholstery cleaning, tile and grout cleaning, odor removal, air duct cleaning, as well as water and fire damage restoration along with mold removal services. They also offer 24/7 emergency services for both water and fire damage, providing their customers will peace of mind that they will always be there to not only help remove damage but restore the area to its state pre-damage.
Taylor Steamer prides themselves in their ability to take care of the entire project, leaving their customer hassle-free. If you are in need of any of Taylor Steamer’s services, call 419-524-3939 or email TaylorSteamerLLC@gmail.com.
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