Flood restoration company in San Diego inundated with calls - FOX 5 San Diego
SAN DIEGO – Flood restoration companies in the region have been inundated with calls and emails, to the point Quality Restorations says they have countless people just waiting in a queue for a call back.
Owners say every piece of equipment this company has is being used until they can rotate them to the next job and they're having to prioritize calls by severity.
A heavy concentration of calls are in Southeast San Diego, but FOX 5 followed a crew in Point Loma Tuesday checking out a home that also flooded entirely.
"For a flood company, it's Christmas, but for the people involved in it, it's just some thing we have never seen in San Diego," said Jeff Roulan, owner of One Call Flood Restoration.
Buildings are assessed for the extent of water damage before dehumidifiers and fans are brought it to dry things out, a process that takes days.
If you're impacted by flooding, Roulan encourages doing what you can while you may be waiting for help.
"If it's a hard surface, they can try to start sweeping it out, even find a shop vac that's a wet and dry vac to try to soak up some of that water," he said.
Quality Restoration recommends removing valuables and documenting the damage as soon as possible.
Lastly, they mention just how many people they've run into the last few days without flood insurance or insurance at all.
"When we are not dealing with weather, you should have flood insurance. It's a minimal price to pay compared to a pipe that breaks in your second-story bathroom and floods the bathroom and two or three rooms below it. That's what flood insurance is for here in California," Roulan said.
A final tip shared is to take a video of your home on your phone showing what every room looks like so that if anything ever happens like a flood or a fire, you always have something to show insurance, which will help tremendously when filing a claim.
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