Best Fire Damage Restoration Services Of 2024 – Forbes Home - Forbes

To determine the best fire damage restoration companies ranking, the Forbes Home editorial team analyzed 14 top companies, with each company's rating determined by evaluating a variety of metrics, including:

Company Years in Business (6%)

How long a compant has been in business can be one of many factors that helps to indicate it's standing within the industry. With that in mind, we alotted a small percentrange of each company's overall ranking to how long it's been in business.

Price and Warranty (10%)

Average prices stated in sample restoration scenarios for fire, mold and water damages and the warranty each company offers made up 10% of the points awarded in our review.

Emergency Response and Certifications (24%)

Listed company and technician certifications and emergency response times were included in our review, as well as details relating to whether or not rush jobs and emergency hotlines are available to customers.

Service Features (14%)

The quantity of additional services, such as furniture cleaning, structural repair and others, listed by each company made up a portion of our ranking.

Customer Reviews (18%)

To achieve our ranking score, we analyzed customer reviews from the Better Business Bureau, Trustpilot, Consumer Affairs, Google Maps and other platforms.

Customer Support (12%)

Customer support metrics, such as available live chat, phone service, a community forum and online educational materials, comprised our scores for this category.

Nationwide Availability (14%)

The number of states and areas, including D.C. and Puerto Rico, made up a percentage of the points awarded to each contender.

Other Editorial Judgment Points (2%)

We reserved a couple of percentage points to award to companies that provided services or achieved successes over and above normal expectations.

All figures and facts were accurate at the time of first publication.